TREY NIELSEN / DIGITAL RÉSUMÉ

Growth leadership.
Product perspective.
Teams built to deliver.

Consumer Growth & Digital Experience Executive
Builder of High-Performing, AI-Enabled Teams

Across 11+ years in fintech, health and wellness ecommerce, SaaS, and consumer platforms, I’ve built growth teams, owned a $5.7M budget, and revived dormant revenue programs. I connect marketing, product, and AI-enabled delivery to business results.

Mapleton, Utah · LinkedIn

SELECTED RESULTS & RESPONSIBILITY
$13.4M2026 YTD NPV from Opensky acquisition channels

I lead digital delivery; email contributed $9.7M.

$5.0MClosed loans from a revived homeownership program

22 loans YTD; $991K revenue pipeline with mortgage partners.

+38%Average deposit lift versus control

Funding redesign tested with approximately 18,500 customers.

3.2×Delivery velocity with an AI-enabled operating model

33 to 107 sprint tasks; zero missed deadlines. Enterprise-wide in two months.

$5.7MAnnual digital budget owned at Young Living

Co-led approximately ten people; cut $500K+ through a technology audit.

$9MRaised by Versus at a $50M post-money valuation

Co-founder and employee #1; product lead through launch.

PRODUCT RECOGNITION

Fast Company
Top 10 Most Innovative

Versus · 2023

ORGANIZATION BUILDING

2 → 5 direct reports

Capital Bank team growth, plus approximately ten agency staff.

REPEATABLE GROWTH

2–3 tests per month

Built from zero with analytics and dedicated talent.

THE THROUGHLINE

Make growth
a system.

My experience spans UX, founding, ecommerce, lifecycle marketing, and enterprise leadership. I connect product, marketing technology, and team operations.

I turn broken, dormant, or unbuilt programs into working systems. Hire specialists, scope honestly, and use AI to improve planning and remove repeatable work.

01 / EXPERIENCE

Ownership, from
idea to execution.

Oct 2025 – Present

Capital Bank N.A.

VP, Digital Experience

Recruited to build enterprise digital at a $3.9B-asset bank serving Opensky’s 600K+ active customers and other businesses. Report to the CMO; present to executives and the board.

  • Grew two to five direct reports; direct approximately ten agency staff across creative, development, and paid media.
  • Lead digital delivery for Opensky channels generating $13.4M NPV in 2026 YTD, including $9.7M through email.
  • Revived Path to Homeownership with mortgage partners: approximately 3M sends in 2026, 14.9% click-to-open, and lead rate from near zero to 9%. Closed 22 loans worth $5.0M YTD; $991K revenue pipeline.
  • Application funding redesign lifted average deposit 38% versus control in an approximately 18,500-customer A/B test.
  • Built experimentation from zero: eight tests in April–July 2026, now two to three monthly.
  • AI-enabled intake, scoping, and planning lifted velocity 3.2×, from 33 to 107 sprint tasks, with zero missed deadlines. Scaled enterprise-wide in two months.
  • AI workflows adopted by 15+ marketers; presentation builder used by 30+ across marketing and product. Lead their AI roadmap and SEO, AEO, and GEO strategy.
Jan 2025 – Oct 2025

Young Living

Director, Digital Strategy

Co-led digital across 72 markets, owning a $5.7M budget and approximately ten-person creative and growth team.

  • Cut $500K+ through a technology audit while holding $180K+ monthly budget headroom and advancing P&L accountability.
  • Lifecycle marketing lifted retention 9.5%; monthly unique visitors grew 11% to 1M+.
  • Managed paid-media partners for a program generating approximately $1.5M monthly on approximately $50K monthly spend.
Oct 2024 – Jan 2025

Young Living

Global Head, eCommerce & Web Experience

  • Enterprise experimentation lifted conversion 11.5% and development velocity 50%.
Mar 2024 – Oct 2024

Young Living

Senior Manager, UX/UI

  • Design systems across 70+ markets cut development time 40%; information architecture lifted search engagement 18%.
Jan 2021 – Present

Nielsen Creative Inc

Digital Strategy & Experience Consultant

  • Consumer experience partnerships: Under Armour, NBC Sports, MLB, and Realtor.com.
  • Led FanOSx product strategy and designed Valvoline Global’s pre-launch mobile concept.
Feb 2019 – Mar 2024

Versus

Co-Founder & Director, Product Design

Employee #1 and product lead from research through launch.

  • Led research, design, and development, including six engineers, and sprints through launch. Versus raised $9M at a $50M post-money valuation.
  • Fast Company Top 10 Most Innovative, 2023; featured in Forbes, Inc., USA Today, Entrepreneur, and LA Times.
  • Partnerships: USSSA, with 17.5M-contact reach, and Fellowship of Christian Athletes. Sunset when infrastructure economics proved unviable.
Jan 2015 – Feb 2019

Diib

Senior Manager, User Experience

  • Scaled Answer Engine from 5K to 30K+ users, with 500K+ globally; SEO-connected funnels increased lifetime value.
Jul 2013 – Jan 2018

St. Louis Cardinals Organization

Professional Baseball Player, Pitcher

  • Reached Triple-A; Major League Spring Training in 2016 and 2017; Team Italy, 2017 World Baseball Classic.
  • Selected for Cardinal CORE leadership development for top prospects.
02 / CAPABILITIES

Built across
the whole journey.

Leadership & operations

Hiring · Team culture · Operating models · Shared goals

Growth & lifecycle

Conversion testing · Onboarding · Lifecycle and retention · Email/CRM · Salesforce Marketing Cloud

Product & digital strategy

Product and customer strategy · Design systems · Creative/content leadership · SEO/AEO/GEO

AI & automation

AI agents · Automation · Planning and delivery · On-brand production

03 / EDUCATION & CONTINUED LEARNING

Keep learning.
Keep building.

University of Utah

B.S., Business Communications · 2016

Student-Athlete Academic Council; annual University representative at Pac-12 leadership conferences.

Continued learning

Cornell University: Executive Leadership, High Performance Leadership

Product School: Product Strategy, Product-Led Growth

The story behind the work +
NEXT UP

Good things start
with a conversation.

trey@nielsencreative.co